Russian & English Speaking Gaming Support Agent (Bali, Indonesia)

5CA · 📍 Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
5CA is seeking a Russian and English speaking Gaming Support Agent to join our team in Bali, Indonesia. This is a full-time position with a competitive salary package. The ideal candidate will have excellent communication skills, a passion for gaming, and a customer-centric approach. We offer a dynamic work environment and opportunities for professional growth.

📋 Tanggung Jawab Pekerjaan

Provide customer support for gaming-related inquiries in Russian and English.,Assist players with technical issues, account management, and in-game problems.,Escalate complex issues to the appropriate teams for resolution.,Maintain a high level of customer satisfaction and loyalty.,Monitor and report on customer support metrics and trends.,Stay up-to-date with the latest gaming trends and technologies.,Collaborate with the team to improve customer support processes and procedures.

🎓 Kualifikasi & Syarat

Fluent in both Russian and English, both written and spoken.,Previous experience in customer support, especially in the gaming industry, is a plus.,Strong communication and interpersonal skills.,Ability to work under pressure and meet tight deadlines.,Good problem-solving skills and attention to detail.,A passion for gaming and a customer-centric approach.,Willingness to learn and adapt to new technologies and trends.

🛠️ Keahlian

Excellent communication skills in Russian and EnglishCustomer support experience in the gaming industryTechnical troubleshooting skillsAttention to detailProblem-solving skillsTime management skillsTeamwork and collaboration skills
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